Terms of service

Terms of Service & Refund Policy

Last updated: May 2026

Welcome to our store. By accessing or purchasing from our website, you agree to the following Terms of Service and Refund Policy. Please read carefully before placing an order.

General Information

We reserve the right to update, modify, or replace any part of these terms at any time without prior notice. Continued use of the website following any changes constitutes acceptance of those changes.

By using this site, you confirm that you are at least the age of majority in your state or country of residence.

Orders

All orders are subject to availability and acceptance.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Correct pricing or listing errors
Cancel suspected fraudulent or abusive orders

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

Shipping

Shipping times may vary depending on location, product availability, and fulfillment times.

Once an order has been shipped, we are not responsible for delays caused by shipping carriers, customs processing, weather conditions, or other circumstances outside our control.

Customers are responsible for entering the correct shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Refund & Return Policy

We want our customers to be satisfied with their purchase. If you are not fully satisfied, eligible items may be returned under the following conditions:

Return Eligibility

To qualify for a return or refund:

Items must be unworn, unused, and unwashed
Items must be free of stains, odors, makeup, pet hair, damage, or any signs of wear
Items must be returned in their original condition and packaging
Return requests must be submitted within 14 days of delivery

We reserve the right to deny refunds or exchanges if returned items do not meet these conditions.

Damaged or Used Returns

If a returned item is found to be worn, damaged, altered, heavily soiled, or otherwise not in resellable condition, we reserve the right to:

Reject the refund request
Return the item to the customer
Deduct applicable costs or reverse issued credits when necessary

Any fraudulent return activity may result in refusal of future service.

Non-Returnable Items

The following items are non-refundable and non-returnable unless they arrive damaged or defective:

Final sale items
Discounted or clearance items
Gift cards
Custom or personalized products

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:

Your order number
Clear photos of the issue
A description of the problem

We will review the issue and work to provide a replacement or refund when appropriate.

Refund Processing

Approved refunds will be issued to the original payment method.

Please allow 5–10 business days for your financial institution to process and post the refund after approval.

Shipping costs are non-refundable unless the issue was caused by an error on our part.

Intellectual Property

All website content including logos, graphics, designs, text, images, and branding is the property of the business and may not be copied, reproduced, or used without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product.

Privacy

Customer information is handled in accordance with applicable privacy laws and is used solely for order processing, customer support, and store operations.

We do not sell customer personal information to third parties.